Friday, September 7, 2007
If Your Stylus Breaks, Your AT&T Warranty is Void?
Posted by Jason Dunn in "ARTICLE" @ 03:00 AM
"I've got an AT&T 8525, and I've had it since about mid-June. It was a refurbished model, and the stylus end (the end that screws in) was a little wobbly, but very functional still. We've got a little problem with it now, though. That tip on the stylus (a cheap, $3 part) has broken off. The phone is fine, but the stylus is broken. That in itself isn't a big deal, what sucks is that the stylus is still in the phone, and I have no way of retrieving it without opening the phone up and voiding the warranty. So, what am I to do? I call AT&T to tell them the situation... and I'm promptly informed that the warranty on my phone is now void because of physical damage. What?! A $3 part that's shipped with the phone breaks, and now the phone's warranty is void."
Some stories are too ridiculous to be anything but true - this is one of them. Has anyone else had an experience like this with AT&T or any other carrier?
Some stories are too ridiculous to be anything but true - this is one of them. Has anyone else had an experience like this with AT&T or any other carrier?
