Windows Phone Thoughts: Pocket PCs in the Hospitality Industry

"United Kingdom-based Inventive Leisure has grown rapidly since its first vodka bar opened in 1996. The organisation now operates 46 town and city centre establishments, of which 43 trade as Revolution Vodka Bars. With most of its senior team on the road, travelling between venues, the company was keen to increase productivity by enhancing communications between field staff and the head office. Inventive Leisure worked with JMC, a Microsoft Gold Certified Partner, to roll out Windows Mobile powered Pocket PC devices to senior managers. These devices provide real-time access to information and e-mail while they're away from the office, and ensure they are always up-to-date with their schedules. Now able to manage their administration while away from the office, users are far more productive, can reduce paperwork, and have freed up a significant amount of time to focus on expanding the business."

This is an interesting case study focusing on the value of Pocket PCs in the hospitality industry. I've noticed now that more than ever before, restaurant staff around my area use handheld devices to manage orders and feed them to the "Iron Chefs" in the kitchen. How about you? Perhaps you've noticed a few bars, clubs, or restaurants in your neighbourhood using handheld devices; if so, what are your thoughts on it?