Tuesday, February 15, 2005
Has HP Abandoned 63xx Owners?
Posted by Jon Westfall in "THOUGHT" @ 04:01 PM
My 6315 seems to be coming up a lot in conversation lately, and if there is one thing this device does well its dividing people into two well defined groups: Those who like it, and those who absolutely hate it. I personally have a love-hate relationship with this machine. On one hand, when it works properly, I love it. On the other hand, the majority of the time is broken / hung up / soft resetting, etc.. - I hate it. And despite all of the various pros and cons of the device and the vocal discussion of it here and elsewhere, HP seems unable or unwilling to fix it.
Personally, I felt until recently that I had just been spoiled by ROM updates from HTC through Club I-mate, which occur fairly regularly. I figured they were the exception and that HP's 6 months without a ROM update may be normal. However, after receiving a few emails from other users, and realizing that 6 months is a pretty substantial time in computer terms, I've re-evaluated my thoughts and am now wondering if perhaps I was wrong.
Do you think that HP has abandoned 63xx users? Is it a crime of carelessness (i.e. they don't care about us) or a crime of misinformation (i.e. they don't know how to fix it)? What should we, as consumers and community participants, do about it, other than just give up and move to a new device?
Personally, I felt until recently that I had just been spoiled by ROM updates from HTC through Club I-mate, which occur fairly regularly. I figured they were the exception and that HP's 6 months without a ROM update may be normal. However, after receiving a few emails from other users, and realizing that 6 months is a pretty substantial time in computer terms, I've re-evaluated my thoughts and am now wondering if perhaps I was wrong.
Do you think that HP has abandoned 63xx users? Is it a crime of carelessness (i.e. they don't care about us) or a crime of misinformation (i.e. they don't know how to fix it)? What should we, as consumers and community participants, do about it, other than just give up and move to a new device?
