Tuesday, April 6, 2004
So, These are the Smartphones that will Kill PDAs?
Posted by Jonathon Watkins in "THE COMPETITION" @ 05:00 PM
The Inquirere and the Register have articles up about smartphones. I’ll let the titles speak for themselves: "Smartphones are rubbish, survey says" and "Smartphones not up to scratch: official".
There’s been a fair bit of talk about how smatphones were going to decimate sales of PDAs, but it looks like things aren’t all going smartphones way: The Reg reports that: "research among business Smartphone user focus groups has shown that many have concerns about quality, functionality and customer service." But apart from that things are fine right?
"Key problems encountered by members of the focus group included core data services - such as MMS - not working properly, the complexity of setting up services and poor quality of support. One HR manager commented: "Feedback has been mixed; as a tool Smartphones are very useful but the set-up has caused more than a few headaches."" Ah, I guess not then. :wink:
The Inq says: "According to Andrew Wyatt, VP of marketing at Intuwave, only 40% of IT managers have confidence in Smartphones as a business tool. We're surprised as high a percentage of IT managers think that. The rest think they're devices not nice to have, inadequately tested, can involve product recalls that are "costly and embarrassing", and difficult to set up. Wyatt said that Smartphones are taking on many of the functions traditionally associated with the PC, and the industry, he appears to be suggesting, needs to apply diagnose and fix tools associated with desktop devices." Joy, Norton for Phones. Just what I was looking for. :roll:
So, Smarphones. How have you guys been getting on with them? It’s the (new) old argument; do you want a PDA that has phone function, or a phone that has PDA functions, or one of each?
There’s been a fair bit of talk about how smatphones were going to decimate sales of PDAs, but it looks like things aren’t all going smartphones way: The Reg reports that: "research among business Smartphone user focus groups has shown that many have concerns about quality, functionality and customer service." But apart from that things are fine right?
"Key problems encountered by members of the focus group included core data services - such as MMS - not working properly, the complexity of setting up services and poor quality of support. One HR manager commented: "Feedback has been mixed; as a tool Smartphones are very useful but the set-up has caused more than a few headaches."" Ah, I guess not then. :wink:
The Inq says: "According to Andrew Wyatt, VP of marketing at Intuwave, only 40% of IT managers have confidence in Smartphones as a business tool. We're surprised as high a percentage of IT managers think that. The rest think they're devices not nice to have, inadequately tested, can involve product recalls that are "costly and embarrassing", and difficult to set up. Wyatt said that Smartphones are taking on many of the functions traditionally associated with the PC, and the industry, he appears to be suggesting, needs to apply diagnose and fix tools associated with desktop devices." Joy, Norton for Phones. Just what I was looking for. :roll:
So, Smarphones. How have you guys been getting on with them? It’s the (new) old argument; do you want a PDA that has phone function, or a phone that has PDA functions, or one of each?
