Windows Phone Thoughts: Report: Our Workers have PDAs?

The Inquirer reports, that a survey commissioned by O2 concludes that "seven per cent of the total workforce are using PDAs without the knowledge of their IT departments. Plus 18 per cent of IT directors haven't a clue as to what their staff were up to in terms of synchronising emails with their PDAs, for example."

The headline figure is that 63% of businesses have no mobile strategy, which actually seems on the low side to me. I am surprised that only 18% of IT directors admit to not knowing about PDA usage in their firms. In my experience, PDA usage is widespread and I have been providing PDA support to workers for the last 10 years or so, mainly help with synchronising company email & contacts etc. As most firms have no policy, it has been 'unofficial' IT department support though. Besides – how do they know that 7% don't know about PDA usage? :wink:

"The survey confirms that PDAs and smartphones are turning up willy-nilly in business organisations and that 35 per cent of the time the IT department isn't overseeing spending in this sector." They're right about the first part, though I am nervous about an IT department 'overseeing' spending on PDAs. They may want to get me a Palm! :razz:

So how may of you guys actually get support from your IT department and how many of you actually support the IT department? :mrgreen: