Windows Phone Thoughts: Look for Basics, not Frills, in a PDA

"In a few weeks, Jupiter Research will release a new report on the PDA market, and the company found some surprising problems. Michael Gartenberg, research director for the New York-based firm, said that many device manufacturers are chasing bells and whistles at the expense of basic functions that business users need, like voice and e-mail. Here Gartenberg shares his insights into what features to look for and which operating systems are likely to meet your needs, and he previews some great new devices."

This article is worth a read, because I don't completely agree with the basic premise. PDA sales have flat-lined, with little growth predicted in the near term, and "bells and whistles" are what will bring new customers to the table. Sure, you can't forget about the basics, but I think most PDAs (regardless of brand) have pretty much nailed the basics. What do you think?