Saturday, May 10, 2003
Dell Faces Quebec Class-Action Suit After Computer Price-Change
Posted by Jason Dunn in "NEWS" @ 01:00 PM
"Dell Canada may face a class-action lawsuit in Quebec for adding hundreds of dollars to the listed price of a hand-held unit on its web site. The consumers' group Union des consommateurs said Thursday it has asked a Superior Court judge for permission to sue the computer giant. The group is demanding Dell stick to the price of $89 to $118 listed last month for Axim X5 pocket PC models. Dell posted a correction on its web site on April 7, saying the actual retail price for the units was $379 for a basic model and $549 for a faster unit."
Earth to Quebec consumers suing Dell: grow up. Online pricing mistakes happen all the time, and this one was so obvious I can't believe anyone thought it was legitimate. Dell made a nice gesture by offering $50 discount coupons to people that had ordered once at the incorrect price, so no matter what you're getting it cheaper than anyone else. It's not like Dell was doing a purposeful "bait and switch" where they advertised the price just to get the orders, then switched it afterwards. And we wonder why some US vendors don't come up to Canada. :roll:
Earth to Quebec consumers suing Dell: grow up. Online pricing mistakes happen all the time, and this one was so obvious I can't believe anyone thought it was legitimate. Dell made a nice gesture by offering $50 discount coupons to people that had ordered once at the incorrect price, so no matter what you're getting it cheaper than anyone else. It's not like Dell was doing a purposeful "bait and switch" where they advertised the price just to get the orders, then switched it afterwards. And we wonder why some US vendors don't come up to Canada. :roll:
