Saturday, March 1, 2003
Dealing With Data Loss
Posted by Janak Parekh in "OFF-TOPIC" @ 07:00 AM
Have you ever dealt with a crashed hard drive with no backup? In my many years of consulting, I've come across it many times - and I've even suffered it once myself. 8O DriveSavers apparently has a professional "crisis counselor" on board to help with people's emotions.
"'People get upset -- very, very upset,' Chessin told me. 'They yell. They cry. They need someone to listen to them and let them vent. That's what I'm here for.' She works for DriveSavers, which specializes in recovering data from even the most devastated computer system, such as a laptop crushed beneath the wheel of a MacWorld shuttle bus or a PowerBook that spent two days at the bottom of the Amazon River (both true stories)."
She's not exaggerating. Data loss is a horrible thing to most people. We once had a random customer walk into our office crying his heart out. He was traveling south from Connecticut but his luggable unit's hard drive failed. He apparently had 5+ years of his life in that machine, and it was all gone (and couldn't afford the professional repair at the time). :cry:
What's the moral of this story? Make sure you back up any and all electronic devices, including your Pocket PC! Yeah, you, who's reading this right now and doesn't have any backup. I've dealt with types like you. ;)
Anyone have sob stories they'd like to share?
"'People get upset -- very, very upset,' Chessin told me. 'They yell. They cry. They need someone to listen to them and let them vent. That's what I'm here for.' She works for DriveSavers, which specializes in recovering data from even the most devastated computer system, such as a laptop crushed beneath the wheel of a MacWorld shuttle bus or a PowerBook that spent two days at the bottom of the Amazon River (both true stories)."
She's not exaggerating. Data loss is a horrible thing to most people. We once had a random customer walk into our office crying his heart out. He was traveling south from Connecticut but his luggable unit's hard drive failed. He apparently had 5+ years of his life in that machine, and it was all gone (and couldn't afford the professional repair at the time). :cry:
What's the moral of this story? Make sure you back up any and all electronic devices, including your Pocket PC! Yeah, you, who's reading this right now and doesn't have any backup. I've dealt with types like you. ;)
Anyone have sob stories they'd like to share?
