Windows Phone Thoughts: We're in DNS Hell

I'm really ticked off at Rackshack. First they randomly delete pocketpcthoughts.com from their DNS on Wednesday. I don't figure it out until Thursday, at which point I frantically call and ask for it to be added back in. I submit a trouble ticket while on the phone, and they assure me it will get added back in. Our site starts dropping off the grid with a few ISPs. Last night I called again, and the DNS wasn't updated - the trouble ticked was never submitted. More ISPs lose Thoughts. They assure me that by 7 AM this morning when they reboot their DNS it will work again. It doesn't. I call back again, and they have no excuse other than "Well, gee, we're selling a lot of new servers and I guess we're backlogged." Now I'm told that by 3 PM today it will be added back in, but in the meantime most ISPs have already dropped Thoughts as being a valid domain.

I guess that's all $99 a month will buy me - gobs of bandwidth, but lazy technicians. :evil: I managed to add a 3rd and 4th DNS that may prop out faster than Rackshack, which is how I'm able to reach this site. Things will be quite unstable for another 48 hours or so...at which point I hope everything will work.