Thursday, September 5, 2002
Palm offers refunds on M130
Posted by Ed Hansberry in "THE COMPETITION" @ 07:30 AM
http://news.com.com/2100-1040-956650.html?tag=fd_top
This is waaaay off topic but since we had a healthy discussion about PDA manufactures being honest about their specs I thought I'd give you a quick followup. On the M130 color fiasco discovered last month, Palm has finally decided to either refund your money if you are a registered M130 owner or, if you decide to keep the device, you will get a free copy of SimCity. Not too bad - just two weeks to reverse course and do the right thing. I felt this would be the ultimate resolution and I'm glad it didn't take a court decision or class action settlement to resolve. Score one for the consumer and PDA enthusiast web sites that continued to press the issue. Source: Peter West.
This is waaaay off topic but since we had a healthy discussion about PDA manufactures being honest about their specs I thought I'd give you a quick followup. On the M130 color fiasco discovered last month, Palm has finally decided to either refund your money if you are a registered M130 owner or, if you decide to keep the device, you will get a free copy of SimCity. Not too bad - just two weeks to reverse course and do the right thing. I felt this would be the ultimate resolution and I'm glad it didn't take a court decision or class action settlement to resolve. Score one for the consumer and PDA enthusiast web sites that continued to press the issue. Source: Peter West.