Wednesday, July 24, 2002
HP: Jornada users won't be neglected
Posted by Jason Dunn in "NEWS" @ 04:00 PM
http://zdnet.com.com/2110-1103-946014.html
Good news for us Jornada owners!
"Hewlett-Packard has promised to provide at least three years of technical support to its Jornada handheld users worldwide, despite dropping the product line after merging with Compaq Computer. All Jornada handhelds will be phased out by year end--with the exception of the Jornada 720, which resembles a mini-notebook, and the Jornada 928, which features telephony capabilities. "HP is committed to supply replaceable parts for a minimum of three years from the date of purchase, including the first year warranty," company spokesperson Cecilia Pang told CNETAsia. Pang could not commit to repair services beyond that period, adding that "it would depend on the availability of parts."
Good news for us Jornada owners!
"Hewlett-Packard has promised to provide at least three years of technical support to its Jornada handheld users worldwide, despite dropping the product line after merging with Compaq Computer. All Jornada handhelds will be phased out by year end--with the exception of the Jornada 720, which resembles a mini-notebook, and the Jornada 928, which features telephony capabilities. "HP is committed to supply replaceable parts for a minimum of three years from the date of purchase, including the first year warranty," company spokesperson Cecilia Pang told CNETAsia. Pang could not commit to repair services beyond that period, adding that "it would depend on the availability of parts."
